TERMS & CONDITIONS

1. DETAILED DESCRIPTION OF GOODS AND/ OR SERVICES.

Court Order is a sneaker and streetwear business in the retail and consignment industry.

2. DELIVERY POLICY

Subject to availability and receipt of payment, requests will be processed within 1 business day and delivery confirmed by way of email.

3. RETURN AND REFUND POLICY

The provision of goods and services by Court Order is subject to availability. In cases of unavailability, Court Order will refund the client in full within 7 days.

Due to the nature of our business all consignment sales are final and cannot be returned nor refunded.

4. CUSTOMER PRIVACY POLICY

Court Order shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

5. PAYMENT OPTIONS ACCEPTED

Payment may be made via Visa and MasterCard as well as Direct Bank transfer(EFT).

6. CARD ACQUIRING AND SECURITY

Card transactions will be acquired for Court Order via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. CUSTOMER DETAILS

Customer details will be stored by Court Order separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8. MERCHANT OUTLET COUNTRY AND TRANSACTION POLICY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. RESPONSIBILTY

Court Order takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,customer service and support, dispute resolution and delivery of goods.

10. COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Court Order chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. VARIATION

Court Order may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. CONTACT DETAILS

Company Physical Address:

39 Roeland Street

Cape Town

South Africa

8001

Email: info@courtorder.co.za

Telephone: +27 21 461 0710


ALL RIGHTS RESERVED.